Dealing with People in Conflict Situations?
- It's Dangerous, Difficult, & Draining -


Helping You Save Lives, Reputations, & Relationships through Conflict De-Escalation, Crisis Intervention & Communication Training!
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As a 30-year law enforcement veteran, I spent 9 years in the US Navy Submarine Service, am a former Firefighter, current EMT and retired as a Police Sergeant from the San Diego Police Department.... I've faced more CONFLICT than I care to remember. 

You've probably received the same type of De-Escalation training that I did. Yet, have you ever felt that something was missing... because SO many times, it didn't work?

> Citizens were still uncooperative > Officers were still frustrated > Use of Force was on the rise > Officer injuries were still high > Lawsuit payouts skyrocketed

I conducted research and found that I had been taught to apply logical solutions to emotional situations! Now, I know what DOES work... and I'm sharing it with you.

- Kerry Mensior, IDEA Executive Director


We're a 501(c)(3) providing Organizational & Individual Advanced De-Escalation Training Online & In Person. Learn what actually works to calm the storm!
IDEA's 3 Pillars of De-Escalation...

1.¬†NEUROSCIENCE¬†‚Äď How to communicate using brain science to move yourself & others out of Survival State & into Executive State


2.¬†PERSONALITY SCIENCE¬†‚Äď How to communicate using Words that others can Best Hear


3.¬†CORE HUMAN DRIVERS¬†‚Äď How to communicate Persuasively based upon others‚Äô Motivation

Learn Ninja Communication Skills that are Science - not Speculation!

Choose Your Course

IDEA Courses are offered LIVE Online at various times throughout the year. To receive details regarding the Course YOU are interested in, please, join our waiting list.

Choose Your Certification

IDEA Certification Courses are offered LIVE Online at various times throughout the year. To receive details regarding the Certification YOU are interested in, please, join our waiting list.


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